Utility Bills are mailed out on the last business day of the month, and are due upon receipt. 

PAYMENT OPTIONS:

In Office:

Payments can be made in person at the Utility Office, placed in the night drop, or mailed in.  In the office payments can be made by cash, check, money order, or Visa/Mastercard.

Office hours are Monday through Friday, 8am to 4:30pm.

Kiosk:

Payments can be made at the kiosk 24 hours a day with cash, money order, check, or card (Visa, MasterCard, American Express, or Discover).  

Payment cannot be made at the kiosk if service has been disconnected for non-payment or if paying for a returned check. Deposits and fees cannot be paid at the Kiosk.

Phone:

Payments can be made over the phone by calling 866-301-7406 24hrs/7days a week.  You will need your account number and street number to access your account.  Pay by phone charges a fee of $1.25 to process the payment.  You may also be able to set up Text to Pay by following prompts at end of call.

Online:

Payments can be made online HERE using Visa or MasterCard.  The website charges a fee of $1.25 to process the payment.  You will need you account number and last payment made to access your account; you can choose to create a login for the site or pay as a guest.  You may also set up Automatic Payments on the website. Be sure to pick a date at least 5 days before your due date to avoid any penalties. Payment must be RECEIVED, not just scheduled, to avoid late penalties or disconnection.

Automatic Bank Draft:

Don't want to worry about remembering to pay your bill? Sign up for Automatic Payments today!   

• Bring a voided check to the Utility Office to set up automatic payment on the 10th of every month
• Accounts are drafted on the 10th of the month; if the 10th is on a weekend or holiday the draft occurs the next business day.
• Set up automatic payments on your debit/credit card on any day of the month on our website!
  • Payment must be RECEIVED, not just scheduled, to avoid late fees or disconnection

Late Payments

Any Utility Bill paid after the 15th of the month will incur a 10% late fee.  If the 15th of the month is on a weekend or a holiday, the deadline to pay without penalty is extended to the next business day.  The Payment Coupon on the bill lists the last day to pay without penalty.

Any bill not paid by the 15th is considered past due, and must be paid in full no later than the 25th to avoid disruption in service.   Can't pay by the 25th? Contact the Utility Office for payment options.

Service Disruption

Any account that is on the cut off list when the list leaves the building on cut off day is considered cut off, and will incur a $25 fee that must be paid with the past due amount to reinstate service. 

Accounts with service disconnected more than once in a 12 month period will be required to pay an additional deposit, in addition to the past due amount and $25 fee, to reinstate service.

Payment of all past due, fees, and any applicable deposits must be made in full to reinstate service. Payment must be made in the Utility Office using cash, credit/debit card (Visa/Mastercard), or money order.  

CHECKS WILL NOT BE ACCEPTED AS PAYMENT ONCE SERVICE IS DISRUPTED.